/* ==========================================================
   RepairDesk – shared stylesheet (public + admin + print)
   ========================================================== */
:root{
  --bg:#f4f6fa; --surface:#fff; --surface-2:#f8fafc; --border:#e3e8ef; --border-2:#cbd5e1;
  --text:#0f172a; --text-2:#475569; --muted:#64748b;
  --primary:#2563eb; --primary-600:#1d4ed8; --primary-50:#eff6ff; --accent:#f59e0b; --accent-ink:#1f2937; --accent-50:#fffbeb;
  --navy:#0b1220; --navy-2:#111a2e; --navy-3:#1e293b;
  --success:#16a34a; --success-50:#f0fdf4; --warn:#d97706; --warn-50:#fffbeb; --danger:#dc2626; --danger-50:#fef2f2;
  --radius:12px; --radius-sm:8px;
  --shadow:0 1px 2px rgba(15,23,42,.05),0 1px 3px rgba(15,23,42,.06);
  --shadow-lg:0 10px 30px -10px rgba(15,23,42,.18);
  --font:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;
  --mono:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;
}
*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:var(--font);font-size:15px;line-height:1.55;color:var(--text);background:var(--bg)}
a{color:var(--primary);text-decoration:none}
a:hover{color:var(--primary-600)}
h1,h2,h3,h4{margin:0 0 .5em;line-height:1.25;letter-spacing:-.01em}
.h1{font-size:2rem;font-weight:750}.h2{font-size:1.5rem;font-weight:700}.h3{font-size:1.1rem;font-weight:650}
p{margin:0 0 1em}
code{font-family:var(--mono);font-size:.88em;background:var(--surface-2);border:1px solid var(--border);padding:1px 5px;border-radius:5px}
code.copy{display:inline-block;margin-top:4px;word-break:break-all;user-select:all}
.muted{color:var(--muted)} .small{font-size:.86rem} .mono{font-family:var(--mono)}
.nowrap{white-space:nowrap} .right{text-align:right} .center{text-align:center}
.ico{flex-shrink:0;vertical-align:-3px}
.wrap{max-width:1120px;margin:0 auto;padding:0 20px}
.wrap.narrow{max-width:640px}
.mt-0{margin-top:0}.mt-1{margin-top:8px}.mt-2{margin-top:16px}.mt-3{margin-top:24px}.mb-0{margin-bottom:0}.mb-2{margin-bottom:16px}
.hidden{display:none!important}

/* ---------- Buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:10px 18px;border-radius:var(--radius-sm);
  border:1px solid transparent;font:inherit;font-weight:600;font-size:.94rem;cursor:pointer;line-height:1.2;
  background:var(--surface);color:var(--text);border-color:var(--border-2);transition:background .15s,border-color .15s,box-shadow .15s}
.btn:hover{background:var(--surface-2);color:var(--text)}
.btn:focus-visible{outline:3px solid color-mix(in srgb,var(--primary) 35%,transparent);outline-offset:1px}
.btn-primary{background:var(--primary);border-color:var(--primary);color:#fff}
.btn-primary:hover{background:var(--primary-600);border-color:var(--primary-600);color:#fff}
.btn-success{background:var(--success);border-color:var(--success);color:#fff}
.btn-success:hover{background:#15803d;color:#fff}
.btn-danger{background:var(--surface);border-color:#fecaca;color:var(--danger)}
.btn-danger:hover{background:var(--danger-50);color:var(--danger)}
.btn-ghost{background:transparent;border-color:transparent;color:var(--text-2)}
.btn-ghost:hover{background:var(--surface-2)}
.btn-sm{padding:7px 12px;font-size:.86rem}
.btn-lg{padding:14px 24px;font-size:1.05rem}
.btn-block{width:100%}
.btn[disabled]{opacity:.55;cursor:not-allowed}
.icon-btn{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:8px;border:1px solid var(--border);background:var(--surface);cursor:pointer;color:var(--text-2)}
.btn-row{display:flex;flex-wrap:wrap;gap:10px;align-items:center}

/* ---------- Forms ---------- */
.field{display:flex;flex-direction:column;gap:6px;min-width:0}
.field>span,.label{font-size:.84rem;font-weight:600;color:var(--text-2)}
.field .req{color:var(--danger)}
.field small,.hint{font-size:.8rem;color:var(--muted);font-weight:400}
input[type=text],input[type=email],input[type=tel],input[type=password],input[type=number],input[type=date],input[type=search],input[type=color],input:not([type]),select,textarea{
  width:100%;font:inherit;font-size:.95rem;color:var(--text);background:var(--surface);border:1px solid var(--border-2);
  border-radius:var(--radius-sm);padding:10px 12px;transition:border-color .15s,box-shadow .15s}
input[type=color]{padding:3px;height:42px}
textarea{min-height:110px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.15)}
.field.has-error input,.field.has-error select,.field.has-error textarea{border-color:var(--danger)}
.field-error{color:var(--danger);font-size:.82rem;font-weight:500}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.form-grid.cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}
.form-grid.cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}
.span-2{grid-column:span 2}.span-3{grid-column:span 3}.span-all{grid-column:1/-1}
.check{display:flex;gap:10px;align-items:flex-start;cursor:pointer;font-size:.93rem}
.check input{width:18px;height:18px;margin-top:2px;accent-color:var(--primary);flex-shrink:0}
.seg{display:inline-flex;border:1px solid var(--border-2);border-radius:var(--radius-sm);overflow:hidden;flex-wrap:wrap}
.seg label{cursor:pointer}
.seg input{position:absolute;opacity:0;pointer-events:none}
.seg span{display:block;padding:9px 14px;font-size:.9rem;font-weight:500;border-right:1px solid var(--border-2);background:var(--surface)}
.seg label:last-child span{border-right:0}
.seg input:checked+span{background:var(--primary);color:#fff}
.seg input:focus-visible+span{box-shadow:inset 0 0 0 2px rgba(255,255,255,.7)}

/* ---------- Cards / alerts / badges ---------- */
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}
.card.pad{padding:20px}.card.pad-lg{padding:32px}
.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 20px;border-bottom:1px solid var(--border)}
.card-head h2,.card-head h3{margin:0;font-size:1rem;font-weight:650}
.card-body{padding:20px}
.alert{padding:12px 16px;border-radius:var(--radius-sm);margin-bottom:16px;font-size:.93rem;border:1px solid}
.alert-success{background:var(--success-50);border-color:#bbf7d0;color:#166534}
.alert-error{background:var(--danger-50);border-color:#fecaca;color:#991b1b}
.alert-warn,.alert-warning{background:var(--warn-50);border-color:#fde68a;color:#92400e}
.alert-info{background:var(--primary-50);border-color:#bfdbfe;color:#1e40af}
.badge{--c:#64748b;display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:.78rem;font-weight:650;
  white-space:nowrap;color:color-mix(in srgb,var(--c) 62%,#0f172a);background:color-mix(in srgb,var(--c) 12%,white);border:1px solid color-mix(in srgb,var(--c) 28%,white)}
.badge::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--c)}
.badge.has-ico::before{display:none}.badge svg{flex:none;color:var(--c)}
.prio{font-size:.76rem;font-weight:650;padding:2px 8px;border-radius:6px;white-space:nowrap}
.prio-low{background:#f1f5f9;color:#64748b}.prio-normal{background:#eef2ff;color:#4338ca}
.prio-high{background:#fff7ed;color:#c2410c}.prio-urgent{background:#fef2f2;color:#b91c1c}
.tag{display:inline-block;font-size:.74rem;font-weight:600;padding:1px 7px;border-radius:5px;background:#f1f5f9;color:var(--text-2)}
.tag-internal{background:#fef3c7;color:#92400e}.tag-public{background:#dcfce7;color:#166534}
.checklist{list-style:none;padding:0;margin:0 0 24px;display:grid;gap:10px}
.checklist li{display:flex;gap:10px;align-items:flex-start;font-size:.93rem}
.checklist li.ok .ico{color:var(--success)}.checklist li.warn .ico{color:var(--warn)}

/* ---------- Tables ---------- */
.table-wrap{overflow-x:auto}
table.table{width:100%;border-collapse:collapse;font-size:.92rem}
.table th{text-align:left;font-size:.75rem;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:650;
  padding:11px 14px;border-bottom:1px solid var(--border);background:var(--surface-2);white-space:nowrap}
.table td{padding:12px 14px;border-bottom:1px solid var(--border);vertical-align:middle}
.table tr:last-child td{border-bottom:0}
.table tbody tr:hover{background:#fafbfd}
.table tr.row-link{cursor:pointer}
.table .t-main{font-weight:600;color:var(--text)}
.table .t-sub{font-size:.82rem;color:var(--muted)}
.table th a{color:inherit}
.table th.right,.table td.right{text-align:right} .table th.center,.table td.center{text-align:center}
.overdue{color:var(--danger);font-weight:600}
.empty{padding:40px 20px;text-align:center;color:var(--muted)}

/* ---------- Pager ---------- */
.pager-bar{display:flex;align-items:center;justify-content:space-between;gap:12px 20px;flex-wrap:wrap;padding:14px 18px;border-top:1px solid var(--border)}
.pager-info{font-size:.86rem;color:var(--muted)}
.pager-info strong{color:var(--text)}
.pager-per label{display:inline-flex;align-items:center;gap:8px;font-size:.86rem;color:var(--muted)}
.pager-per select{width:auto;padding:6px 28px 6px 10px;font-size:.86rem}
.pager{display:flex;gap:4px;justify-content:center;flex-wrap:wrap}
.pager a:hover{border-color:var(--border-2);background:var(--surface-2);color:var(--text)}
.pager a,.pager span{min-width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;padding:0 10px;border-radius:8px;
  border:1px solid var(--border);background:var(--surface);color:var(--text-2);font-size:.9rem}
.pager a.active{background:var(--primary);border-color:var(--primary);color:#fff}
.pager .disabled{opacity:.45;cursor:default}.pager .gap{border:0;background:none}

/* ==========================================================
   PUBLIC
   ========================================================== */
.brand{display:flex;align-items:center;gap:12px;color:#fff}
.brand:hover{color:#fff}
.brand strong{display:block;font-size:1.02rem;line-height:1.2}
.brand small{display:block;font-size:.76rem;color:#94a3b8}
.brand-mark{width:36px;height:36px;border-radius:10px;display:grid;place-items:center;background:linear-gradient(135deg,#3b82f6,var(--primary-600));color:#fff;flex-shrink:0}


/* Check-in stepper */
.page-title{margin-bottom:24px}
.page-title h1{margin-bottom:4px}
.steps{display:flex;gap:0;margin:0 0 24px;padding:0;list-style:none;counter-reset:s}
.steps li{flex:1;display:flex;align-items:center;gap:10px;font-size:.9rem;font-weight:600;color:var(--muted);position:relative;padding-right:12px}
.steps li::before{counter-increment:s;content:counter(s);width:30px;height:30px;border-radius:50%;display:grid;place-items:center;
  background:var(--surface);border:2px solid var(--border-2);font-size:.85rem;flex-shrink:0}
.steps li::after{content:"";flex:1;height:2px;background:var(--border)}
.steps li:last-child::after{display:none}
.steps li.active{color:var(--text)}
.steps li.active::before{border-color:var(--primary);background:var(--primary);color:#fff}
.steps li.done::before{content:"✓";border-color:var(--success);background:var(--success);color:#fff}
.step{display:none}.step.active{display:block}
.step-nav{display:flex;justify-content:space-between;gap:12px;margin-top:24px;padding-top:20px;border-top:1px solid var(--border)}
.section-title{font-size:.78rem;text-transform:uppercase;letter-spacing:.07em;color:var(--muted);font-weight:700;margin:26px 0 12px}
.section-title:first-child{margin-top:0}

.svc-group{margin-bottom:18px}
.svc-group h4{font-size:.85rem;color:var(--text-2);margin:0 0 8px}
.svc-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:10px}
.svc{position:relative;display:flex;gap:12px;padding:12px 14px;border:1px solid var(--border-2);border-radius:10px;background:var(--surface);cursor:pointer;transition:border-color .15s,background .15s}
.svc:hover{border-color:#93c5fd}
.svc input{width:18px;height:18px;margin-top:2px;accent-color:var(--primary);flex-shrink:0}
.svc:has(input:checked){border-color:var(--primary);background:var(--primary-50);box-shadow:0 0 0 1px var(--primary)}
.svc .n{font-weight:600;font-size:.92rem;line-height:1.3}
.svc .d{font-size:.8rem;color:var(--muted);line-height:1.35;margin-top:2px}
.svc .p{font-size:.82rem;font-weight:650;color:var(--primary-600);margin-top:4px}
.est-bar{display:flex;justify-content:space-between;align-items:center;padding:12px 16px;background:var(--surface-2);border:1px dashed var(--border-2);border-radius:10px;margin-top:6px;font-size:.92rem}
.review{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.review dl{margin:0;padding:14px 16px;background:var(--surface-2);border:1px solid var(--border);border-radius:10px;font-size:.9rem}
.review dt{font-size:.74rem;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:650;margin-top:8px}
.review dt:first-child{margin-top:0}
.review dd{margin:2px 0 0;font-weight:500;word-break:break-word}
.terms-box{max-height:150px;overflow:auto;padding:12px 14px;background:var(--surface-2);border:1px solid var(--border);border-radius:8px;font-size:.86rem;color:var(--text-2);margin-bottom:14px}
.signature input{font-family:"Brush Script MT","Segoe Script","Lucida Handwriting",cursive;font-size:1.5rem;padding:8px 12px}

.success-box{text-align:center;padding:40px 28px}
.success-icon{width:72px;height:72px;border-radius:50%;display:grid;place-items:center;margin:0 auto 18px;background:var(--success-50);color:var(--success);border:2px solid #bbf7d0}
.ticket-no{font-family:var(--mono);font-size:2rem;font-weight:700;letter-spacing:.04em;padding:12px 22px;display:inline-block;background:var(--surface-2);border:2px dashed var(--border-2);border-radius:12px;margin:10px 0 18px}
.countdown{font-size:.85rem;color:var(--muted);margin-top:16px}

/* Tracker */
.track-grid{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:20px;align-items:start}
.track-head{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;align-items:flex-start}
.track-head .ticket-id{font-family:var(--mono);font-weight:700;font-size:1.3rem}
.progress{list-style:none;margin:26px 0 8px;padding:0;display:flex}
.progress li{flex:1;text-align:center;position:relative;font-size:.78rem;color:var(--muted);font-weight:500;padding:0 4px}
.progress li .dot{width:28px;height:28px;border-radius:50%;margin:0 auto 8px;display:grid;place-items:center;background:var(--surface);border:2px solid var(--border-2);position:relative;z-index:1;color:#fff}
.progress li::before{content:"";position:absolute;top:13px;left:-50%;right:50%;height:3px;background:var(--border)}
.progress li:first-child::before{display:none}
.progress li.done .dot{background:var(--success);border-color:var(--success)}
.progress li.done::before,.progress li.current::before{background:var(--success)}
.progress li.current{color:var(--text);font-weight:700}
.progress li.current .dot{background:var(--c,var(--primary));border-color:var(--c,var(--primary));box-shadow:0 0 0 5px color-mix(in srgb,var(--c,var(--primary)) 22%,transparent)}
.status-callout{display:flex;gap:14px;padding:16px 18px;border-radius:12px;background:color-mix(in srgb,var(--c) 9%,white);border:1px solid color-mix(in srgb,var(--c) 30%,white);margin-top:18px}
.status-callout strong{color:color-mix(in srgb,var(--c) 75%,black)}
.approve-box{margin-top:18px;padding:18px;border-radius:12px;background:var(--warn-50);border:1px solid #fde68a}
.kv{display:grid;grid-template-columns:auto 1fr;gap:6px 16px;font-size:.9rem;margin:0}
.kv dt{color:var(--muted)}.kv dd{margin:0;font-weight:500;text-align:right;word-break:break-word}
.totals{border-top:1px solid var(--border);margin-top:12px;padding-top:12px}
.totals .grand{font-size:1.05rem;font-weight:700}

/* Timeline */
.timeline{list-style:none;margin:0;padding:0;position:relative}
.timeline::before{content:"";position:absolute;left:15px;top:6px;bottom:6px;width:2px;background:var(--border)}
.timeline li{position:relative;padding:0 0 20px 46px}
.timeline li:last-child{padding-bottom:0}
.timeline .tl-dot{position:absolute;left:4px;top:1px;width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:var(--surface);border:2px solid var(--border-2);color:var(--muted)}
.timeline .tl-dot .ico{width:12px;height:12px}
.timeline li.st .tl-dot{background:var(--c);border-color:var(--c);color:#fff}
.timeline li.internal .tl-dot{border-color:#f59e0b;color:#b45309;background:#fffbeb}
.timeline li.pub .tl-dot{border-color:var(--primary);color:var(--primary);background:var(--primary-50)}
.tl-meta{font-size:.8rem;color:var(--muted);display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.tl-body{margin-top:4px;font-size:.93rem}
.tl-note{margin-top:6px;padding:10px 13px;border-radius:8px;background:var(--surface-2);border:1px solid var(--border);font-size:.92rem;white-space:pre-line}
.timeline li.internal .tl-note{background:#fffbeb;border-color:#fde68a}

/* ==========================================================
   ADMIN
   ========================================================== */
body.admin{display:flex;min-height:100vh}
.sidebar{width:252px;background:var(--navy);color:#cbd5e1;display:flex;flex-direction:column;position:fixed;inset:0 auto 0 0;z-index:40;transition:transform .2s}
.sidebar .brand{padding:20px 18px;border-bottom:1px solid rgba(255,255,255,.06)}
.side-nav{flex:1;overflow-y:auto;padding:12px 10px}
.side-nav a{display:flex;align-items:center;gap:11px;padding:9px 12px;border-radius:8px;color:#94a3b8;font-size:.92rem;font-weight:500;margin-bottom:2px}
.side-nav a:hover{background:rgba(255,255,255,.05);color:#e2e8f0}
.side-nav a.active{background:rgba(59,130,246,.16);color:#fff}
.side-nav a.active .ico{color:#60a5fa}
.side-nav .count{margin-left:auto;font-style:normal;font-size:.72rem;font-weight:700;background:var(--primary);color:#fff;padding:1px 8px;border-radius:999px}
.side-label{font-size:.68rem;text-transform:uppercase;letter-spacing:.09em;color:#475569;font-weight:700;padding:18px 12px 6px}
.side-user{display:flex;align-items:center;gap:10px;padding:14px 16px;border-top:1px solid rgba(255,255,255,.06)}
.side-user .who{flex:1;min-width:0}
.side-user strong{display:block;color:#e2e8f0;font-size:.88rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.side-user small{color:#64748b;font-size:.76rem}
.side-user a{color:#64748b;padding:6px;border-radius:6px}
.side-user a:hover{color:#fff;background:rgba(255,255,255,.06)}
.avatar{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,#3b82f6,#8b5cf6);color:#fff;display:grid;place-items:center;font-weight:700;font-size:.9rem;flex-shrink:0}
.admin-main{flex:1;margin-left:252px;min-width:0;display:flex;flex-direction:column}
.topbar{position:sticky;top:0;z-index:30;display:flex;align-items:center;gap:14px;padding:12px 28px;background:rgba(255,255,255,.9);backdrop-filter:blur(8px);border-bottom:1px solid var(--border)}
.menu-toggle{display:none}
.top-search{flex:1;max-width:520px;position:relative}
.top-search .ico{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--muted)}
.top-search input{padding-left:38px;background:var(--surface-2)}
.topbar .btn{margin-left:auto}
.content{padding:28px;flex:1}
.admin-foot{padding:16px 28px;font-size:.78rem;color:var(--muted)}
.page-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:22px;flex-wrap:wrap}
.page-head h1{font-size:1.5rem;margin:0}
.page-head .sub{color:var(--muted);font-size:.9rem;margin-top:2px}
.back{display:inline-flex;align-items:center;gap:6px;font-size:.86rem;color:var(--muted);margin-bottom:8px}

.stats{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:16px;margin-bottom:22px}
.stat{padding:18px 20px;display:flex;gap:14px;align-items:center}
.stat .si{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;flex-shrink:0}
.stat .v{font-size:1.65rem;font-weight:750;line-height:1.1}
.stat .l{font-size:.82rem;color:var(--muted);font-weight:500}
.stat a{color:inherit}
.si-blue{background:#eff6ff;color:var(--primary)}.si-green{background:#f0fdf4;color:#16a34a}.si-amber{background:#fffbeb;color:#d97706}.si-red{background:#fef2f2;color:#dc2626}.si-violet{background:#f5f3ff;color:#7c3aed}.si-teal{background:#f0fdfa;color:#0f766e}
.grid-2{display:grid;grid-template-columns:minmax(0,2fr) minmax(0,1fr);gap:20px;align-items:start}
.grid-2-eq{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;align-items:start}
.stack{display:grid;gap:20px;min-width:0}
.stack>*{min-width:0}
.bars{display:grid;gap:12px}
.bar-row{display:grid;grid-template-columns:1fr auto;gap:4px 12px;font-size:.88rem}
.bar-row a{color:var(--text)}
.bar-track{grid-column:1/-1;height:8px;border-radius:99px;background:#f1f5f9;overflow:hidden}
.bar-fill{height:100%;border-radius:99px;background:var(--c)}

.filters{display:flex;flex-wrap:wrap;gap:10px;align-items:flex-end;padding:16px 20px;border-bottom:1px solid var(--border)}
.filters .field{min-width:150px;flex:1}
.filters .field.grow{flex:2;min-width:220px}
.chips{display:flex;gap:6px;flex-wrap:wrap;padding:14px 20px;border-bottom:1px solid var(--border)}
.chip{display:inline-flex;align-items:center;gap:6px;padding:5px 12px;border-radius:999px;border:1px solid var(--border);font-size:.83rem;font-weight:500;color:var(--text-2);background:var(--surface)}
.chip:hover{border-color:var(--border-2);color:var(--text)}
.chip.active{background:var(--navy);border-color:var(--navy);color:#fff}
.chip em{font-style:normal;font-size:.75rem;opacity:.7}

.ticket-hero{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;align-items:flex-start;margin-bottom:22px}
.ticket-hero h1{font-family:var(--mono);font-size:1.55rem;margin:0 0 6px}
.meta-line{display:flex;gap:10px;flex-wrap:wrap;align-items:center;font-size:.86rem;color:var(--muted)}
.info-list{display:grid;gap:12px;font-size:.92rem}
.info-list>div{display:grid;grid-template-columns:130px 1fr;gap:10px}
.info-list .k{color:var(--muted)}
.info-list .v{font-weight:500;word-break:break-word}
.secret{display:inline-flex;gap:8px;align-items:center}
.problem{white-space:pre-line;background:var(--surface-2);border:1px solid var(--border);border-radius:8px;padding:12px 14px;font-size:.93rem}
details.editor>summary{cursor:pointer;list-style:none;font-weight:600;font-size:.88rem;color:var(--primary)}
details.editor>summary::-webkit-details-marker{display:none}
details.editor[open]>summary{margin-bottom:14px}
.notify-row{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;padding:12px 14px;background:var(--surface-2);border-radius:8px;border:1px solid var(--border)}
.swatch{display:inline-block;width:16px;height:16px;border-radius:4px;vertical-align:-3px;border:1px solid rgba(0,0,0,.1)}
.login-page{min-height:100vh;display:grid;place-items:center;background:linear-gradient(160deg,var(--navy),#1e3a8a);padding:20px}
.login-card{width:100%;max-width:400px;padding:34px}
.login-card .brand{color:var(--text);margin-bottom:24px}
.login-card .brand small{color:var(--muted)}

/* ---------- Responsive ---------- */
@media (max-width:1500px){.stats{gap:12px}.stat{padding:14px 14px;gap:10px}.stat .si{width:38px;height:38px}.stat .v{font-size:1.45rem}.stat .l{font-size:.78rem}}
@media (max-width:1200px){.stats{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media (max-width:1100px){.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-2{grid-template-columns:minmax(0,1fr)}}
@media (max-width:900px){
  .sidebar{transform:translateX(-100%)}
  body.nav-open .sidebar{transform:none;box-shadow:var(--shadow-lg)}
  .admin-main{margin-left:0}
  .menu-toggle{display:inline-flex}
  .content{padding:18px}.topbar{padding:10px 16px}
  .track-grid,.grid-2-eq{grid-template-columns:minmax(0,1fr)}
}
@media (max-width:680px){
  .form-grid,.form-grid.cols-3,.form-grid.cols-4,.review{grid-template-columns:1fr}
  .span-2,.span-3{grid-column:auto}
  .steps li span{display:none}
  .stats{grid-template-columns:1fr 1fr}
  .topbar .btn span,.topbar .btn{font-size:0;padding:8px}
  .topbar .btn .ico{margin:0}
  .progress li{font-size:0}
  .info-list>div{grid-template-columns:1fr;gap:2px}
  .card.pad-lg{padding:22px}
  .ticket-no{font-size:1.4rem}
}

/* ---------- Print ---------- */
@media print{
  body{background:#fff}
  .no-print,.sidebar,.topbar,.pub-topbar,.pub-header,.pub-footer,.admin-foot{display:none!important}
  .admin-main{margin:0}.content{padding:0}
  .card{box-shadow:none;border:0}
}

/* Diagnostic fee notice + custom build block (check-in) */
.fee-box{display:flex;gap:14px;align-items:flex-start;margin-top:24px;padding:14px 16px;border-radius:10px;background:var(--primary-50);border:1px solid #bfdbfe}
.fee-box .fee-ico{width:38px;height:38px;border-radius:10px;display:grid;place-items:center;background:#fff;color:var(--primary);flex-shrink:0}
.fee-box strong{font-size:1rem}
.custom-build{margin-top:6px;padding:4px 18px 18px;border:1px dashed var(--border-2);border-radius:10px;background:var(--surface-2)}
.custom-build[hidden]{display:none}
.fee-alert{display:flex;gap:12px;align-items:flex-start;margin:18px 0 0;font-size:.95rem;animation:feeIn .25s ease-out}
.fee-alert[hidden],[data-custom-build][hidden],[data-not-custom-build][hidden]{display:none!important}
.fee-alert .ico{margin-top:2px;flex-shrink:0}
@keyframes feeIn{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:none}}

/* Custom-built PC fee popup */
[data-custom-build-review][hidden]{display:none!important}
.fee-agreed{display:flex;gap:8px;align-items:center;margin-top:14px;padding:10px 14px;border-radius:8px;background:var(--danger-50);border:1px solid #fecaca;color:#991b1b;font-size:.9rem;font-weight:500}
.fee-agreed[hidden]{display:none}
body.modal-open{overflow:hidden}
.modal{position:fixed;inset:0;z-index:100;display:grid;place-items:center;padding:20px;background:rgba(15,23,42,.6);backdrop-filter:blur(3px);animation:fadeIn .15s ease-out}
.modal[hidden]{display:none}
.modal-card{width:100%;max-width:460px;background:#fff;border-radius:16px;overflow:hidden;padding:32px 28px 26px;text-align:center;box-shadow:0 25px 60px -15px rgba(0,0,0,.45);border-top:6px solid var(--danger);animation:popIn .2s ease-out}
.modal-icon{width:60px;height:60px;border-radius:50%;margin:0 auto 14px;display:grid;place-items:center;background:var(--danger-50);color:var(--danger)}
.modal-card h2{font-size:1.25rem;margin-bottom:6px}
.modal-price{font-size:2.3rem;font-weight:800;color:var(--danger);margin:6px 0 0;line-height:1.1}
.modal-price span{font-size:1.1rem;font-weight:700}
.modal-text{margin:16px 0 22px;color:var(--text-2);font-size:.95rem}
.modal-actions{display:flex;gap:10px;flex-wrap:wrap}
.modal-actions .btn{flex:1 1 180px}
.btn-danger-solid{background:var(--danger);border-color:var(--danger);color:#fff}
.btn-danger-solid:hover{background:#b91c1c;border-color:#b91c1c;color:#fff}
@keyframes fadeIn{from{opacity:0}to{opacity:1}}
@keyframes popIn{from{opacity:0;transform:scale(.95)}to{opacity:1;transform:none}}

/* Friendly date display over native date inputs ("January 1, 2026") */
.date-wrap,.field>.date-wrap{position:relative;display:block;font-weight:400;font-size:inherit;color:var(--text)}
.date-wrap input[type=date]{color:transparent;cursor:pointer}
.date-wrap input[type=date]::-webkit-datetime-edit{color:transparent}
.date-wrap input[type=date]:focus{color:transparent}
.date-wrap .date-display{position:absolute;left:13px;right:40px;top:50%;transform:translateY(-50%);pointer-events:none;
  font-size:.95rem;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.date-wrap.is-empty .date-display{color:var(--muted)}

/* Business logo */
.logo-badge{display:inline-flex;align-items:center}
.logo-badge img{display:block;height:52px;width:auto;max-width:240px;object-fit:contain}
.sidebar .brand-logo{flex-direction:column;align-items:flex-start;gap:6px}
.sidebar .brand-logo .logo-badge{max-width:100%}
.sidebar .brand-logo .logo-badge img{height:auto;width:auto;max-height:84px;max-width:212px}
.sidebar .brand-logo small{display:block;font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;color:#64748b;padding-left:2px}
.login-logo{text-align:center;margin-bottom:24px}
.login-logo img{display:block;margin:0 auto 8px;height:auto;max-height:84px;width:auto;max-width:260px}
.login-logo small{color:var(--muted);font-size:.85rem}
@media (max-width:680px){.logo-badge img{height:38px;max-width:180px}}
.approve-costs{margin:0 0 14px;padding:12px 14px;background:#fff;border:1px solid #fde68a;border-radius:8px}
.kv dt.grand,.kv dd.grand{font-weight:700;font-size:1.02rem;color:var(--text)}
.waive-fee{align-self:end;padding:10px 12px;border:1px dashed var(--border-2);border-radius:8px;background:var(--surface-2)}

/* ---------- Payment ---------- */
.pay-box{display:grid;grid-template-columns:minmax(200px,280px) 1fr;gap:10px 16px;align-items:end;padding:12px 14px;border:1px dashed var(--border-2);border-radius:var(--radius-sm);background:var(--surface-2)}
.pay-box .check{margin-bottom:10px}
.pay-box .pay-warn{grid-column:1/-1}
.pay-box.pay-required{border:1px solid #fcd34d;background:var(--warn-50)}
.pay-warn{color:#b45309;font-weight:600;display:flex;gap:6px;align-items:center}
.pay-warn[hidden],[data-invoice-opt][hidden]{display:none}
.card-paid{border-color:#bbf7d0}
.card-paid .card-head{background:var(--success-50)}
.cash-note{display:flex;gap:8px;align-items:center;padding:10px 12px;border-radius:var(--radius-sm);background:var(--success-50);color:#166534;font-size:.9rem;font-weight:500}
.paid-banner{display:flex;gap:10px;align-items:center;padding:10px 12px;border-radius:var(--radius-sm);background:var(--success-50);color:#166534;font-weight:600;margin-top:10px}
@media (max-width:640px){.pay-box{grid-template-columns:1fr}}

/* Quick payment controls (dashboard / ticket list) */
.tag-unpaid{background:#fef3c7;color:#92400e}
.pay-cell{display:flex;flex-direction:column;align-items:flex-start;gap:3px;min-width:110px}
.pay-cell .tag{display:inline-flex;align-items:center;gap:3px}
.pay-cell form{margin:0}
.btn-pay{padding:4px 10px;font-size:.8rem;border-color:#86efac;color:#15803d;background:#f0fdf4}
.btn-pay:hover{background:#dcfce7;color:#166534}
.link-btn{background:none;border:0;padding:0;font:inherit;font-size:.76rem;color:var(--muted);text-decoration:underline;cursor:pointer}
.link-btn:hover{color:var(--danger)}
.pay-modal{border-top-color:var(--success);max-width:500px}
.pay-modal .modal-icon{background:var(--success-50);color:var(--success)}
.pay-modal .modal-price{color:var(--text);font-size:2rem}
.pm-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:8px;margin:18px 0 14px;text-align:left}
.pm-opt{position:relative;cursor:pointer}
.pm-opt input{position:absolute;opacity:0;pointer-events:none}
.pm-opt span{display:block;padding:10px 12px;border:1.5px solid var(--border-2);border-radius:10px;font-weight:600;font-size:.92rem;transition:border-color .15s,background .15s}
.pm-opt small{display:block;font-weight:500;font-size:.74rem;color:var(--muted)}
.pm-opt:hover span{border-color:#94a3b8}
.pm-opt input:checked+span{border-color:var(--success);background:var(--success-50);box-shadow:0 0 0 3px rgba(22,163,74,.15)}
.pm-opt input:focus-visible+span{outline:2px solid var(--primary);outline-offset:2px}
.pm-email{justify-content:center;text-align:left;margin-bottom:16px}
.pm-email[hidden],.pm-cash[hidden]{display:none}
.pm-cash{display:flex;gap:6px;align-items:center;justify-content:center;color:#166534;margin:0 0 16px}
.pay-modal .modal-actions .btn{flex:1}


/* =================================================================
   Public site (header, footer, home page)
   ================================================================= */
.pub-topbar{background:var(--navy);color:#94a3b8;font-size:.8rem}
.pub-topbar-in{display:flex;gap:22px;align-items:center;min-height:34px;flex-wrap:wrap}
.pub-topbar-in span,.pub-topbar-in a{display:inline-flex;align-items:center;gap:6px;color:#94a3b8}
.pub-topbar-in a:hover{color:#fff}
.pub-topbar-in a:last-child{margin-left:auto}
.pub-header{background:#fff;border-bottom:1px solid var(--border);position:sticky;top:0;z-index:40;box-shadow:0 1px 0 rgba(15,23,42,.02),0 6px 20px -14px rgba(15,23,42,.25)}
.pub-header-in{display:flex;align-items:center;justify-content:space-between;gap:20px;min-height:76px;flex-wrap:wrap;padding-top:10px;padding-bottom:10px}
.pub-header .brand{color:var(--text)}
.pub-header .brand small{color:var(--muted)}
.pub-nav{display:flex;gap:4px;align-items:center;flex-wrap:wrap}
.pub-nav a{color:var(--text-2);padding:9px 14px;border-radius:8px;font-weight:600;font-size:.93rem}
.pub-nav a:hover{background:var(--surface-2);color:var(--text)}
.pub-nav a.active{color:var(--primary);background:var(--primary-50)}
.pub-nav .pub-call{display:inline-flex;align-items:center;gap:8px;margin-left:8px;background:var(--primary);color:#fff;padding:10px 16px;box-shadow:0 6px 16px -8px rgba(37,99,235,.7)}
.pub-nav .pub-call:hover{background:var(--primary-600);color:#fff}
.pub-main{min-height:calc(100vh - 380px);padding:40px 0 64px}
.home .pub-main{padding:0}
.kiosk .pub-nav,.kiosk .pub-footer,.kiosk .pub-topbar{display:none}

/* Hero */
.lp-hero{position:relative;overflow:hidden;color:#fff;padding:72px 0 84px;
  background:radial-gradient(900px 420px at 85% 10%,rgba(59,130,246,.35),transparent 60%),
             radial-gradient(700px 380px at 0% 100%,rgba(29,78,216,.35),transparent 60%),
             linear-gradient(160deg,#0b1220 0%,#111c34 55%,#172554 100%)}
.lp-hero::before{content:"";position:absolute;inset:0;pointer-events:none;opacity:.5;
  background-image:linear-gradient(rgba(255,255,255,.04) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.04) 1px,transparent 1px);
  background-size:44px 44px;mask-image:linear-gradient(180deg,#000 0%,transparent 90%);-webkit-mask-image:linear-gradient(180deg,#000 0%,transparent 90%)}
.lp-hero-grid{position:relative;display:grid;grid-template-columns:minmax(0,1.25fr) minmax(320px,.85fr);gap:56px;align-items:center}
.lp-eyebrow{display:inline-flex;align-items:center;gap:8px;padding:6px 12px;border-radius:999px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.12);color:#bfdbfe;font-size:.82rem;font-weight:600;letter-spacing:.02em}
.lp-hero h1{font-size:clamp(2rem,4.4vw,3.25rem);line-height:1.08;font-weight:800;letter-spacing:-.02em;margin:18px 0 16px}
.lp-hero h1 span{display:block;background:linear-gradient(90deg,#93c5fd,#60a5fa 40%,#a5b4fc);-webkit-background-clip:text;background-clip:text;color:transparent}
.lp-lead{color:#cbd5e1;font-size:1.13rem;max-width:560px;margin:0 0 28px}
.lp-cta{display:flex;gap:12px;flex-wrap:wrap}
.lp-cta .btn{white-space:nowrap}
.lp-btn-primary{background:#fff;color:var(--navy);border-color:#fff;font-weight:700}
.lp-btn-primary:hover{background:#e0ecff;border-color:#e0ecff;color:var(--navy)}
.lp-btn-ghost{background:rgba(255,255,255,.06);color:#fff;border-color:rgba(255,255,255,.25)}
.lp-btn-ghost:hover{background:rgba(255,255,255,.14);color:#fff}
.lp-trust{list-style:none;padding:0;margin:28px 0 0;display:flex;gap:10px 24px;flex-wrap:wrap;color:#cbd5e1;font-size:.92rem}
.lp-trust li{display:inline-flex;align-items:center;gap:7px}
.lp-trust svg{color:#4ade80}

.lp-track{background:#fff;color:var(--text);border-radius:18px;padding:26px;box-shadow:0 30px 60px -20px rgba(0,0,0,.55);display:grid;gap:14px}
.lp-track-head{display:flex;gap:14px;align-items:center;margin-bottom:4px}
.lp-track-ico{width:46px;height:46px;border-radius:12px;display:grid;place-items:center;background:var(--primary-50);color:var(--primary);flex-shrink:0}
.lp-track h2{font-size:1.15rem;margin:0}
.lp-track-head p{margin:2px 0 0;color:var(--muted);font-size:.88rem}
.lp-track-foot{margin:0;font-size:.8rem;color:var(--muted);text-align:center}

/* Sections */
.lp-section{padding:76px 0}
.lp-alt{background:#fff;border-top:1px solid var(--border);border-bottom:1px solid var(--border)}
.lp-head{text-align:center;max-width:640px;margin:0 auto 40px}
.lp-kicker{display:inline-block;font-size:.78rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--primary);margin-bottom:10px}
.lp-head h2,.lp-price h2{font-size:clamp(1.5rem,3vw,2.1rem);font-weight:780;letter-spacing:-.015em;line-height:1.2;margin:0}

.lp-steps{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;counter-reset:s;position:relative}
.lp-steps li{position:relative;background:#fff;border:1px solid var(--border);border-radius:16px;padding:24px 22px;box-shadow:var(--shadow)}
.lp-steps li:not(:last-child)::after{content:"";position:absolute;top:44px;right:-18px;width:18px;height:2px;background:linear-gradient(90deg,var(--border-2),transparent)}
.lp-steps .n{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;font-weight:800;color:#fff;background:linear-gradient(135deg,#3b82f6,var(--primary-600));box-shadow:0 8px 18px -8px rgba(37,99,235,.8);margin-bottom:14px}
.lp-steps h3{font-size:1.05rem;margin:0 0 6px}
.lp-steps p{margin:0;color:var(--muted);font-size:.92rem}

.lp-services{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}
.lp-svc{border:1px solid var(--border);border-radius:16px;padding:24px;background:var(--surface-2);transition:border-color .15s,transform .15s,box-shadow .15s,background .15s}
.lp-svc:hover{background:#fff;border-color:#bfdbfe;transform:translateY(-2px);box-shadow:var(--shadow-lg)}
.lp-svc .i{width:46px;height:46px;border-radius:12px;display:grid;place-items:center;background:#fff;border:1px solid var(--border);color:var(--primary);margin-bottom:14px}
.lp-svc h3{font-size:1.05rem;margin:0 0 6px}
.lp-svc p{margin:0;color:var(--muted);font-size:.92rem}

.lp-split{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:48px;align-items:start}
.lp-price p{color:var(--text-2);font-size:1.02rem;margin:14px 0 18px}
.lp-note{display:flex;gap:10px;align-items:flex-start;padding:14px 16px;border-radius:12px;background:#fef2f2;border:1px solid #fecaca;color:#991b1b;font-size:.92rem}
.lp-note svg{flex-shrink:0;margin-top:2px}
.lp-pay{list-style:none;padding:0;margin:20px 0 0;display:flex;flex-wrap:wrap;gap:8px}
.lp-pay li{padding:6px 12px;border-radius:999px;background:#fff;border:1px solid var(--border);font-size:.85rem;font-weight:600;color:var(--text-2)}
.lp-why{display:grid;gap:14px}
.lp-why-item{display:flex;gap:16px;padding:18px 20px;background:#fff;border:1px solid var(--border);border-radius:14px;box-shadow:var(--shadow)}
.lp-why-item .i{width:42px;height:42px;border-radius:11px;display:grid;place-items:center;background:var(--success-50);color:var(--success);flex-shrink:0}
.lp-why-item h3{font-size:1rem;margin:0 0 3px}
.lp-why-item p{margin:0;color:var(--muted);font-size:.9rem}

.lp-band{background:linear-gradient(120deg,var(--primary-600),#1e3a8a);color:#fff;padding:44px 0}
.lp-band-in{display:flex;justify-content:space-between;align-items:center;gap:24px;flex-wrap:wrap}
.lp-band h2{font-size:1.6rem;margin:0 0 4px;font-weight:780}
.lp-band p{margin:0;color:#bfdbfe}

@media (max-width:980px){
  .lp-hero-grid,.lp-split{grid-template-columns:1fr;gap:36px}
  .lp-steps{grid-template-columns:repeat(2,minmax(0,1fr))}
  .lp-steps li::after{display:none}
  .lp-services{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:760px){
  .hide-sm{display:none!important}
  .pub-header{position:static}
  .pub-header-in{min-height:64px}
  .pub-nav{width:100%;justify-content:space-between}
  .pub-nav a{padding:8px 10px;font-size:.88rem}
  .pub-nav .pub-call{margin-left:0}
}
@media (max-width:560px){
  .hide-xs{display:none!important}
  .pub-nav .pub-call span{display:none}
  .lp-hero{padding:48px 0 56px}
  .lp-section{padding:52px 0}
  .lp-steps,.lp-services{grid-template-columns:1fr}
  .lp-cta .btn{flex:1 1 100%;white-space:nowrap}
}

/* Appointment-only notices */
.pub-topbar-in .pub-appt{color:#fcd34d;font-weight:700}
.pub-topbar-in .pub-appt:hover{color:#fde68a}
.pub-topbar-in a.pub-appt:last-child{margin-left:0}
.pub-topbar-in > a[href^="mailto"]{margin-left:auto}
.lp-appt{display:flex;gap:14px;align-items:flex-start;max-width:560px;margin:0 0 24px;padding:14px 16px;border-radius:14px;
  background:rgba(251,191,36,.12);border:1px solid rgba(251,191,36,.45);color:#fef3c7}
.lp-appt-ico{width:42px;height:42px;border-radius:11px;display:grid;place-items:center;background:#fbbf24;color:#422006;flex-shrink:0}
.lp-appt strong{display:block;color:#fde68a;font-size:1.05rem;letter-spacing:.01em}
.lp-appt p{margin:2px 0 0;color:#fef3c7;font-size:.95rem}
.lp-appt a{color:#fff;font-weight:700;text-decoration:underline;text-underline-offset:2px}
.appt-note{display:flex;gap:10px;align-items:center;padding:12px 16px;margin:0 0 18px;border-radius:12px;background:var(--warn-50);border:1px solid #fcd34d;color:#78350f;font-size:.95rem}
.appt-note svg{flex-shrink:0;color:#d97706}
.appt-note a{font-weight:700}
@media (max-width:980px){.hide-md{display:none!important}}


/* ---------- Public footer (split with map) ---------- */
.fm{background:#0b1220;color:#94a3b8;font-size:.92rem;line-height:1.55;position:relative}
.fm::before{content:"";position:absolute;left:0;right:0;top:0;height:3px;background:linear-gradient(90deg,var(--primary-600),#3b82f6 45%,#fbbf24);z-index:1}
.fm-grid{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);min-height:360px}
.fm-nomap .fm-grid{grid-template-columns:1fr}
.fm-info{padding:52px 48px 40px max(20px,calc((100vw - 1120px) / 2 + 20px))}
.fm-nomap .fm-info{padding-right:max(20px,calc((100vw - 1120px) / 2 + 20px))}
.fm a{color:#e2e8f0;transition:color .15s}
.fm a:hover{color:#fff}
.fm-brand{display:inline-flex;align-items:center;gap:12px;margin-bottom:14px}
.fm-brand strong{display:block;color:#fff;font-size:1.08rem;line-height:1.25}
.fm-brand small{display:block;color:#64748b;font-size:.8rem}
.fm-appt{display:flex;align-items:center;gap:7px;margin:0 0 24px;color:#fcd34d;font-weight:600;font-size:.86rem}
.fm-list{list-style:none;margin:0 0 26px;padding:0;display:grid;grid-template-columns:1fr 1fr;gap:20px 24px}
.fm-list li{display:flex;gap:12px;align-items:flex-start;min-width:0}
.fm-list small{display:block;color:#64748b;font-size:.7rem;font-weight:600;text-transform:uppercase;letter-spacing:.09em;margin-bottom:1px}
.fm-list a,.fm-list span{overflow-wrap:break-word;min-width:0}
.fm-list span:not(.fm-ico){color:#e2e8f0}
.fm-ico{width:36px;height:36px;border-radius:10px;display:grid;place-items:center;flex-shrink:0;background:rgba(59,130,246,.14);color:#60a5fa}
.fm-nav{display:flex;flex-wrap:wrap;gap:8px}
.fm .fm-nav a{padding:7px 14px;border-radius:999px;border:1px solid rgba(255,255,255,.12);color:#cbd5e1;font-size:.85rem;font-weight:600}
.fm .fm-nav a:hover{background:rgba(255,255,255,.08);color:#fff}
.fm-map{position:relative;min-height:320px;background:#1e293b}
.fm-map iframe{position:absolute;inset:0;width:100%;height:100%;border:0;filter:saturate(.9)}
.fm .fm-directions{position:absolute;right:16px;bottom:16px;display:inline-flex;align-items:center;gap:7px;padding:10px 16px;border-radius:10px;background:#fff;color:#1e3a8a;font-weight:700;font-size:.88rem;box-shadow:0 10px 24px -10px rgba(0,0,0,.5)}
.fm .fm-directions:hover{background:#eff6ff;color:#1e3a8a}
.fm-bottom{border-top:1px solid rgba(255,255,255,.07);background:#070d19}
.fm-bottom-in{display:flex;justify-content:space-between;align-items:center;gap:14px;flex-wrap:wrap;min-height:56px;font-size:.82rem;color:#64748b}
.fm .fm-top{display:inline-flex;align-items:center;gap:8px;color:#94a3b8;font-weight:600}
.fm-top span{width:28px;height:28px;border-radius:8px;display:grid;place-items:center;border:1px solid rgba(255,255,255,.12);transform:rotate(-90deg)}
.fm .fm-top:hover span{background:rgba(255,255,255,.08)}
@media (max-width:980px){.fm-grid{grid-template-columns:1fr}.fm-info{padding:44px 20px 32px}.fm-map{min-height:280px}}
@media (max-width:560px){.fm-list{grid-template-columns:1fr}.fm-bottom-in{justify-content:center;text-align:center;padding-top:12px;padding-bottom:12px}}

/* ---------- Photos ---------- */
.photo-picker{display:grid;gap:10px}
.photo-drop{position:relative;display:flex;align-items:center;gap:14px;padding:16px 18px;border:2px dashed var(--border-2);border-radius:12px;background:var(--surface-2);cursor:pointer;transition:border-color .15s,background .15s}
.photo-drop:hover{border-color:var(--primary);background:var(--primary-50)}
.photo-drop input{position:absolute;inset:0;opacity:0;cursor:pointer;width:100%}
.photo-drop.is-full{opacity:.55;cursor:not-allowed}
.photo-drop.is-full input{pointer-events:none}
.photo-drop.is-busy{border-style:solid;border-color:var(--primary)}
.photo-drop-ico{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;background:#fff;border:1px solid var(--border);color:var(--primary);flex-shrink:0}
.photo-drop strong{display:block;font-size:.95rem}
.photo-drop small{display:block;color:var(--muted);font-size:.82rem}
.photo-previews{display:flex;gap:10px;flex-wrap:wrap}
.photo-previews:empty{display:none}
.photo-prev{position:relative;width:96px;height:96px;border-radius:10px;overflow:hidden;border:1px solid var(--border);background:#f1f5f9}
.photo-prev img{width:100%;height:100%;object-fit:cover;display:block}
.photo-x{position:absolute;top:4px;right:4px;width:24px;height:24px;border-radius:50%;border:0;background:rgba(15,23,42,.75);color:#fff;font-size:17px;line-height:1;cursor:pointer;display:grid;place-items:center}
.photo-x:hover{background:var(--danger)}
.photo-msg{margin:0;font-size:.85rem;color:#b45309}
.photo-msg[hidden]{display:none}
.photo-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:12px}
.photo-tile{margin:0;border:1px solid var(--border);border-radius:12px;overflow:hidden;background:#fff}
.photo-tile > a{display:block;aspect-ratio:4/3;background:#f1f5f9}
.photo-tile img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .2s}
.photo-tile a:hover img{transform:scale(1.04)}
.photo-tile figcaption{display:flex;flex-wrap:wrap;gap:4px;align-items:center;padding:7px 8px;font-size:.75rem}
.photo-tile.is-internal{border-color:#fcd34d}
.photo-actions{margin-left:auto;display:flex;gap:2px}
.photo-actions form{margin:0}
.icon-btn.sm{width:28px;height:28px;border-radius:7px}
.icon-btn.danger:hover{color:var(--danger);border-color:#fecaca;background:var(--danger-50)}
.photo-upload .btn-row{align-items:center}
.lightbox{position:fixed;inset:0;z-index:200;background:rgba(2,6,23,.92);display:flex;align-items:center;justify-content:center;padding:56px 64px}
.lightbox[hidden]{display:none}
.lightbox figure{margin:0;max-width:100%;max-height:100%;display:flex;flex-direction:column;align-items:center;gap:10px}
.lightbox img{max-width:100%;max-height:calc(100vh - 150px);border-radius:8px;box-shadow:0 20px 60px rgba(0,0,0,.5);background:#fff}
.lightbox figcaption{color:#cbd5e1;font-size:.9rem;text-align:center}
.lb-btn{position:absolute;border:0;background:rgba(255,255,255,.1);color:#fff;width:46px;height:46px;border-radius:50%;font-size:30px;line-height:1;cursor:pointer;display:grid;place-items:center}
.lb-btn:hover{background:rgba(255,255,255,.22)}
.lb-btn[hidden]{display:none}
.lb-close{top:14px;right:14px}
.lb-prev{left:12px;top:50%;transform:translateY(-50%)}
.lb-next{right:12px;top:50%;transform:translateY(-50%)}
@media (max-width:560px){.lightbox{padding:56px 8px}.lb-prev,.lb-next{top:auto;bottom:14px;transform:none}.photo-grid{grid-template-columns:repeat(2,1fr)}}

/* ---------- QR code ---------- */
.qr-card{display:flex;gap:16px;align-items:flex-start}
.qr-img{flex-shrink:0;border:1px solid var(--border);border-radius:10px;overflow:hidden;line-height:0;background:#fff}
.qr-img svg{width:130px;height:130px}
.qr-side{min-width:0;flex:1}
.qr-link{display:flex;gap:6px}
.qr-link input{font-size:.78rem;padding:6px 8px;color:var(--muted);min-width:0}
.checkin-qr{display:inline-flex;flex-direction:column;align-items:center;gap:6px;margin:14px auto 4px;padding:12px;border:1px solid var(--border);border-radius:14px;background:#fff}
.checkin-qr svg{width:170px;height:170px;display:block}
.checkin-qr small{color:var(--muted);font-size:.82rem}
@media (max-width:480px){.qr-card{flex-direction:column;align-items:center}}

/* ---------- Installable app ---------- */
.side-install{display:flex;align-items:center;gap:10px;margin:0 12px 10px;padding:10px 12px;border-radius:10px;border:1px dashed rgba(96,165,250,.5);background:rgba(37,99,235,.12);color:#bfdbfe;font:inherit;font-size:.9rem;font-weight:600;cursor:pointer;text-align:left}
.side-install:hover{background:rgba(37,99,235,.25);color:#fff}
.side-install[hidden]{display:none}
.track-qr{text-align:center}
.track-qr-img{display:inline-block;line-height:0;border:1px solid var(--border);border-radius:12px;overflow:hidden;background:#fff}
.track-qr-img svg{width:150px;height:150px}
.track-qr p{margin:10px 0 12px}
.pay-online{margin-top:14px;text-align:center}
.pay-online p{margin-top:8px}
.square-box{border:1px solid #bbf7d0;background:#f0fdf4;border-radius:10px;padding:12px 14px}
.square-box .label{display:flex;gap:6px;align-items:center;color:#166534}
.square-box form{margin:0}
.stat .l2{font-size:.74rem;color:#0f766e;font-weight:600;margin-top:1px}

/* Signature pads */
.sigpad{border:1px solid var(--border);border-radius:12px;background:#fff;padding:10px 12px 8px}
.sigpad-head{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:6px}
.sigpad-label{font-size:.86rem;font-weight:600;color:var(--text)}
.sigpad canvas{display:block;width:100%;height:150px;background:#f8fafc;border:1px dashed #cbd5e1;border-radius:8px;touch-action:none;cursor:crosshair}
.sigpad.signed canvas{background:#fff;border-style:solid}
.sigpad-line{display:flex;gap:8px;align-items:center;font-size:.78rem;color:var(--muted);margin-top:6px}
.sigpad-line span{font-weight:700;color:#94a3b8}
.sigpad .field-error{margin:6px 0 0}
.sig-show{display:flex;flex-direction:column;gap:6px}
.sig-img{display:block;max-width:320px;width:100%;height:auto;background:#fff;border:1px solid var(--border);border-radius:8px;padding:4px}
@media print{.sig-img{border:0;padding:0;max-width:60mm}}

/* Reports */
.report-filters{display:flex;flex-wrap:wrap;gap:10px;align-items:flex-end}
.report-filters .field{min-width:150px}
.report-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.report-kpis .kpi{background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:16px 18px}
.report-kpis .kpi .l{font-size:.78rem;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:650}
.report-kpis .kpi .v{font-size:1.55rem;font-weight:750;margin-top:4px;font-variant-numeric:tabular-nums}
.report-kpis .kpi .s{font-size:.8rem;color:var(--muted);margin-top:2px}
.report-kpis .kpi.hl{border-color:#bfdbfe;background:#eff6ff}
.table td.num,.table th.num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
.table tfoot td{font-weight:700;border-top:2px solid var(--border);background:var(--surface-2)}
@media (max-width:900px){.report-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}
.report-filters [hidden]{display:none!important}
.report-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px;align-items:start}
@media (max-width:1100px){.report-grid{grid-template-columns:1fr}}
.side-logout{margin:0;display:flex}
.side-logout button{background:none;border:0;cursor:pointer;color:#64748b;padding:6px;border-radius:6px;line-height:0}
.side-logout button:hover{color:#fff;background:rgba(255,255,255,.06)}

/* Customer's other tickets (tracking page) */
.my-tickets{list-style:none;margin:0;padding:0}
.my-tickets li{display:flex;align-items:center;gap:10px;padding:12px 18px;border-top:1px solid var(--border)}
.my-tickets li:first-child{border-top:0}
.my-tickets .mt-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px;color:inherit;text-decoration:none}
.my-tickets .mt-main:hover .mono{text-decoration:underline}
.my-tickets .mt-top{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:4px 8px;font-weight:600}
.my-tickets .mt-top .mono{white-space:nowrap}
.my-tickets .mt-top .badge{font-size:.72rem}
.my-tickets .mt-sub{font-size:.8rem;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.review-box{display:flex;gap:10px;align-items:flex-start}
.review-box .rv-ico{color:#f59e0b;flex:none;margin-top:1px}
.review-card{padding:20px 22px;text-align:center;background:linear-gradient(180deg,#fffbeb 0%,#fff 70%);border-color:#fde68a}
.review-card .rc-stars{color:#f59e0b;font-size:1.5rem;letter-spacing:4px;line-height:1;margin-bottom:8px}
.review-card .h3{margin:0 0 6px}
.review-card p{color:var(--muted);margin:0 0 14px}
.review-card .rc-btn{background:#fff;border:1px solid #d1d5db;color:#1f2937;font-weight:600;gap:8px}
.review-card .rc-btn svg{color:#f59e0b}
.review-card .rc-btn:hover{border-color:#f59e0b;background:#fffbeb}
.rc-link{display:inline-flex;align-items:center;gap:6px;font-weight:600}
.rc-link svg{color:#f59e0b}

/* Staff profile pictures */
img.avatar{object-fit:cover;background:#e2e8f0;display:block}
.side-avatar{padding:0!important;border-radius:50%;line-height:0}
.side-avatar:hover{background:none!important;box-shadow:0 0 0 2px rgba(255,255,255,.25)}
.avatar-edit{display:flex;gap:20px;align-items:center;flex-wrap:wrap}
.avatar-lg{box-shadow:0 0 0 4px #fff,0 0 0 5px var(--border)}
.avatar-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center;flex:1;min-width:220px}
.avatar-actions form{margin:0}
.avatar-actions .hint{flex-basis:100%}
.avatar-pick{cursor:pointer}
.user-cell{display:flex;align-items:center;gap:10px}

/* Assigned technician (tracking page) */
.tech-box{display:flex;align-items:center;gap:14px;margin-top:16px;padding:14px 16px;border:1px solid var(--border);border-radius:12px;background:var(--surface-2)}
.tech-photo{width:56px;height:56px;border-radius:50%;object-fit:cover;flex:none;box-shadow:0 0 0 3px #fff,0 0 0 4px var(--border);background:#e2e8f0}
.tech-initial{display:grid;place-items:center;background:linear-gradient(135deg,#3b82f6,#8b5cf6);color:#fff;font-weight:700;font-size:1.35rem}
.tech-label{font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:650}
.tech-name{font-weight:700;font-size:1.05rem;color:var(--text)}
.my-tickets-foot{padding:12px 18px 16px;border-top:1px solid var(--border);display:grid;gap:6px;text-align:center}

/* Waiting for pickup (dashboard) */
.pickup-list{list-style:none;margin:0;padding:0}
.pickup-list li a{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 18px;border-top:1px solid var(--border);color:inherit;text-decoration:none}
.pickup-list li:first-child a{border-top:0}
.pickup-list li a:hover{background:var(--surface-2)}
.pickup-list span{display:flex;flex-direction:column;min-width:0}
.pickup-list strong{font-size:.9rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pickup-list small{color:var(--muted);font-size:.76rem}
.pickup-list em{font-style:normal;font-weight:700;font-size:.82rem;white-space:nowrap;color:var(--muted)}
.pickup-list .is-warn em{color:#b45309}
.pickup-list .is-late em{color:var(--danger)}
.card-late{border-color:#fecaca}

/* Messages (tracking + admin) */
.chat{display:flex;flex-direction:column;gap:10px;margin-bottom:14px;max-height:460px;overflow-y:auto;padding-right:2px}
.chat-row{display:flex;gap:8px;align-items:flex-end}
.chat-row.me{justify-content:flex-end}
.chat-av{width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,#3b82f6,#8b5cf6);color:#fff;display:grid;place-items:center;font-size:.75rem;font-weight:700;flex:none}
img.chat-av{object-fit:cover}
.chat-bubble{max-width:82%;padding:9px 13px;border-radius:14px;background:var(--surface-2);border:1px solid var(--border)}
.chat-row.me .chat-bubble{background:var(--primary);border-color:var(--primary);color:#fff;border-bottom-right-radius:4px}
.chat-row.them .chat-bubble{border-bottom-left-radius:4px}
.chat-meta{font-size:.72rem;opacity:.75;margin-bottom:2px}
.chat-text{font-size:.92rem;line-height:1.45;word-wrap:break-word}
.chat-form{display:flex;gap:8px;align-items:flex-end}
.chat-form textarea{flex:1;min-height:44px;resize:vertical}
.admin-chat .chat-row.staff{justify-content:flex-end}
.admin-chat .chat-row.staff .chat-bubble{background:var(--primary);border-color:var(--primary);color:#fff;border-bottom-right-radius:4px}
.admin-chat .chat-row.cust .chat-bubble{border-bottom-left-radius:4px}

/* Expected ready date */
.eta-box{display:flex;gap:12px;align-items:center;margin-top:12px;padding:12px 16px;border-radius:12px;background:#eff6ff;border:1px solid #bfdbfe;color:#1e3a8a}
.eta-label{display:block;font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;font-weight:650;color:#3b82f6}
.eta-box strong{font-size:1.05rem}

/* Feedback + warranty */
.feedback-card{padding:18px 20px;text-align:center}
.feedback-card .h3{margin:0 0 12px}
.faces{display:flex;gap:8px;justify-content:center}
.faces button{flex:1;display:flex;flex-direction:column;align-items:center;gap:4px;padding:10px 6px;border:1px solid var(--border);border-radius:12px;background:#fff;cursor:pointer;font-size:.8rem;color:var(--muted);font-weight:600}
.faces button span{font-size:1.9rem;line-height:1}
.faces button:hover{border-color:var(--primary);background:#eff6ff;color:#1e40af}
.fb-done{display:flex;gap:12px;align-items:center;text-align:left}
.fb-done>span{font-size:2rem}
.feedback-card form{text-align:left}
.warranty-card .card-head .tag{margin-left:auto}
.warranty-card.expired{opacity:.85}

/* Online booking */
.hp{position:absolute;left:-9999px}
.bk-tabs{display:flex;gap:8px;margin:0 0 16px}
.bk-tabs a{display:inline-flex;align-items:center;gap:8px;padding:9px 16px;border-radius:999px;border:1px solid var(--border);background:#fff;color:var(--text);font-weight:600;text-decoration:none;font-size:.92rem}
.bk-tabs a.active{background:var(--primary);border-color:var(--primary);color:#fff}
.bk-form .section-title{display:flex;align-items:center;gap:10px;margin-top:22px}
.bk-form .section-title:first-of-type{margin-top:0}
.bk-step{display:inline-grid;place-items:center;width:26px;height:26px;border-radius:50%;background:var(--primary);color:#fff;font-size:.85rem;font-weight:700;flex:none}
.bk-days{display:flex;gap:8px;overflow-x:auto;padding:2px 2px 10px;scroll-snap-type:x mandatory}
.bk-day{flex:none;scroll-snap-align:start;display:flex;flex-direction:column;align-items:center;min-width:64px;padding:8px 6px;border:1px solid var(--border);border-radius:12px;background:#fff;color:var(--text);text-decoration:none;line-height:1.15}
.bk-day small{font-size:.72rem;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;font-weight:600}
.bk-day strong{font-size:1.35rem;margin:2px 0}
.bk-day:hover{border-color:#93c5fd}
.bk-day.active{background:var(--primary);border-color:var(--primary);color:#fff}
.bk-day.active small{color:#dbeafe}
.bk-group{margin:10px 0 4px}
.bk-slots{display:grid;grid-template-columns:repeat(auto-fill,minmax(92px,1fr));gap:8px;margin-top:6px}
.bk-slot{position:relative;cursor:pointer}
.bk-slot input{position:absolute;opacity:0;inset:0}
.bk-slot span{display:block;text-align:center;padding:9px 4px;border:1px solid var(--border);border-radius:10px;background:#fff;font-weight:600;font-size:.9rem;font-variant-numeric:tabular-nums}
.bk-slot:hover span{border-color:#93c5fd}
.bk-slot input:checked+span{background:var(--primary);border-color:var(--primary);color:#fff;box-shadow:0 4px 12px -4px rgba(37,99,235,.6)}
.bk-slot input:focus-visible+span{outline:2px solid var(--primary);outline-offset:2px}
.booking-done{text-align:center}
.bk-icon{width:64px;height:64px;border-radius:50%;display:grid;place-items:center;margin:0 auto 12px;background:#dcfce7;color:#16a34a}
.bk-icon.is-off{background:#f1f5f9;color:#64748b}
.bk-kv{text-align:left;max-width:460px;margin:16px auto}
.pickup-book{display:flex;gap:10px;align-items:center;justify-content:space-between;flex-wrap:wrap;margin-top:12px;padding:12px 16px;border-radius:12px;background:#f0fdf4;border:1px solid #bbf7d0}
.pickup-book strong{color:#166534}
/* admin appointments */
.ap-day{margin-top:18px}
.ap-day h3{font-size:.8rem;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);margin:0 0 8px}
.ap-type{display:inline-flex;align-items:center;gap:5px;font-size:.75rem;font-weight:700;padding:2px 8px;border-radius:999px}
.ap-dropoff{background:#dbeafe;color:#1e40af}.ap-pickup{background:#dcfce7;color:#166534}.ap-remote{background:#ede9fe;color:#5b21b6}.ap-block{background:#f1f5f9;color:#475569}
.ap-row.is-cancelled{opacity:.55}.ap-row.is-cancelled td{text-decoration:line-through}
.ap-actions{display:flex;gap:4px;flex-wrap:wrap;justify-content:flex-end;align-items:center;min-width:150px;max-width:210px;margin-left:auto}
.ap-actions form{margin:0}
.count-msg{background:#16a34a!important}
.pickup-list li.is-done{opacity:.55}
.lp-remote{margin:14px 0 0;font-size:.92rem;color:inherit;opacity:.9;display:flex;align-items:center;gap:6px;flex-wrap:wrap}.lp-remote a{font-weight:700;color:inherit;text-decoration:underline}

/* ==========================================================
   Design v2 – brand accent, trust section, next step, polish
   ========================================================== */
/* accent (brand yellow) for the main public calls to action */
.lp-hero h1 span{color:var(--accent)}
.lp-btn-primary{background:var(--accent);color:var(--accent-ink);border-color:var(--accent)}
.lp-btn-primary:hover{background:color-mix(in srgb,var(--accent) 85%,#fff);border-color:color-mix(in srgb,var(--accent) 85%,#fff);color:var(--accent-ink)}
.lp-eyebrow svg{color:var(--accent)}
.lp-band{background:linear-gradient(120deg,var(--primary-600),var(--navy-2))}
.fm::before{background:linear-gradient(90deg,var(--primary) 0%,var(--primary) 55%,var(--accent) 100%)}
.pub-nav .pub-book{display:inline-flex;align-items:center;gap:7px;background:var(--accent);color:var(--accent-ink);box-shadow:0 6px 16px -10px rgba(0,0,0,.5)}
.pub-nav .pub-book:hover,.pub-nav .pub-book.active{background:color-mix(in srgb,var(--accent) 85%,#fff);color:var(--accent-ink)}
.pub-nav .pub-call{box-shadow:0 6px 16px -8px color-mix(in srgb,var(--primary) 70%,transparent)}

/* Meet your technician + Google rating */
.lp-meet{padding:56px 0 8px}
.lp-meet-in{display:flex;gap:28px;align-items:stretch;flex-wrap:wrap}
.lp-tech{flex:1 1 520px;display:flex;gap:24px;align-items:center;background:#fff;border:1px solid var(--border);border-radius:18px;padding:26px 28px;box-shadow:var(--shadow)}
.lp-tech-photo{width:120px;height:120px;border-radius:50%;object-fit:cover;flex:none;box-shadow:0 0 0 5px #fff,0 0 0 7px var(--accent)}
.lp-tech-initial{display:grid;place-items:center;background:linear-gradient(135deg,var(--primary),var(--primary-600));color:#fff;font-size:2.6rem;font-weight:800}
.lp-tech h2{font-size:1.5rem;margin:2px 0 6px}
.lp-tech h2 small{display:block;font-size:.9rem;font-weight:600;color:var(--muted);margin-top:2px}
.lp-tech p{margin:0 0 10px;color:var(--text-2)}
.lp-chips{display:flex;flex-wrap:wrap;gap:8px}
.lp-skill{display:inline-flex;align-items:center;font-size:.86rem;font-weight:650;color:var(--primary-600);background:var(--primary-50);border:1px solid color-mix(in srgb,var(--primary) 25%,#fff);padding:4px 11px;border-radius:999px}
@media (max-width:640px){.lp-chips{justify-content:center}}
.lp-years{display:inline-flex;gap:6px;align-items:center;font-size:.86rem;font-weight:700;color:#166534;background:var(--success-50);border:1px solid #bbf7d0;padding:4px 10px;border-radius:999px}
@media (max-width:640px){.lp-tech{flex-direction:column;text-align:center;padding:22px}}

/* Tracking: next step first */
.next-step{display:flex;align-items:center;gap:14px;margin:0 0 18px;padding:16px 18px;border-radius:14px;background:#fff;border:2px solid var(--primary);box-shadow:var(--shadow-lg)}
.ns-ico{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;background:var(--primary-50);color:var(--primary);flex:none}
.ns-text{flex:1;min-width:0;display:flex;flex-direction:column}
.ns-text strong{font-size:1.05rem}
.ns-text span{color:var(--muted);font-size:.92rem}
.ns-act form{margin:0}
@media (max-width:560px){.next-step{flex-wrap:wrap}.ns-act{flex-basis:100%}.ns-act .btn{width:100%}}

/* Check-in: optional details folded away, bigger touch targets on phones */
.more-fields{margin:14px 0 4px;border:1px dashed var(--border-2);border-radius:12px;padding:10px 14px;background:var(--surface-2)}
.more-fields>summary{cursor:pointer;font-weight:650;display:flex;align-items:center;gap:8px;list-style:none}
.more-fields>summary::-webkit-details-marker{display:none}
.more-fields[open]>summary svg{transform:rotate(45deg)}
.more-fields>summary svg{transition:transform .15s;color:var(--primary)}
.more-fields>summary{white-space:nowrap}.more-fields>summary small{white-space:normal}
@media (max-width:480px){.more-fields>summary small{display:none}}
@media (max-width:640px){
  .field input,.field select,.field textarea{min-height:48px;font-size:16px}
  .seg label span{padding:12px 10px}
  .step-nav .btn{min-height:50px}
}

/* Booking: next available */
.bk-next{display:flex;align-items:center;gap:14px;margin:0 0 20px;padding:14px 16px;border-radius:14px;background:var(--accent-50);border:1px solid color-mix(in srgb,var(--accent) 55%,#fff);color:var(--text);text-decoration:none}
.bk-next:hover{border-color:var(--accent);color:var(--text)}
.bk-next-ico{width:40px;height:40px;border-radius:10px;display:grid;place-items:center;background:var(--accent);color:var(--accent-ink);flex:none}
.bk-next small{display:block;font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:700}
.bk-next strong{font-size:1.05rem}
.bk-next-go{margin-left:auto;display:inline-flex;align-items:center;gap:6px;font-weight:700;color:var(--primary)}

/* Friendlier empty states */
.empty{display:flex;flex-direction:column;align-items:center;gap:8px;padding:28px 18px;color:var(--muted);text-align:center}
.empty::before{content:"";width:42px;height:42px;border-radius:50%;background:var(--surface-2) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='20' height='20' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M20 6 9 17l-5-5'/%3E%3C/svg%3E") center/20px no-repeat;border:1px solid var(--border)}

/* Accessibility: visible keyboard focus, stronger small text */
a:focus-visible,button:focus-visible,summary:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,[tabindex]:focus-visible{outline:3px solid color-mix(in srgb,var(--primary) 45%,transparent);outline-offset:2px}
.t-sub,.hint{color:#5b6b80}

.bk-week{flex:none;align-self:stretch;display:flex;align-items:center;writing-mode:vertical-rl;transform:rotate(180deg);font-size:.68rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--primary);border-left:2px solid var(--primary-50);padding:0 4px}
.section-title .bk-when{font-weight:600;text-transform:none;letter-spacing:0;font-size:.85rem;color:#5b6b80}
.section-title .bk-when::before{content:"· "}
@media (max-width:600px){.section-title .bk-when{flex-basis:100%;padding-left:34px}.section-title .bk-when::before{content:""}}
.bk-form .section-title{flex-wrap:wrap;row-gap:2px}

/* ---- Admin v2: ticket tabs, Today strip, bottom nav, theme switch ---- */
.ticket-tabs{display:flex;gap:4px;margin:0 0 16px;padding:4px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);overflow-x:auto;scrollbar-width:none;position:sticky;top:61px;z-index:20}
.ticket-tabs[hidden]{display:none}
.ticket-tabs::-webkit-scrollbar{display:none}
.ticket-tabs button{flex:1 0 auto;display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:9px 14px;border:0;border-radius:8px;background:none;font:inherit;font-size:.9rem;font-weight:600;color:var(--text-2);cursor:pointer;white-space:nowrap}
.ticket-tabs button:hover{background:var(--surface-2);color:var(--text)}
.ticket-tabs button.active{background:var(--primary);color:#fff}
.tt-count{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--surface-2);border:1px solid var(--border);color:var(--text-2);font-size:.72rem;font-weight:700}
.tt-count.new{background:var(--danger);border-color:var(--danger);color:#fff}
.tt-count.ok{background:var(--success);border-color:var(--success);color:#fff;padding:0 4px}
.ticket-tabs button.active .tt-count:not(.new):not(.ok){background:rgba(255,255,255,.2);border-color:transparent;color:#fff}
[data-tab][hidden]{display:none!important}
.grid-2.tab-wide{grid-template-columns:minmax(0,1fr)}
.grid-2.tab-wide>.stack:empty,.grid-2.tab-wide>.stack:not(:has(>[data-tab]:not([hidden]))){display:none}
.today{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:0 0 18px}
.today-item{display:flex;align-items:center;gap:12px;padding:14px 16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);color:var(--text);min-width:0}
.today-item:hover{border-color:var(--border-2);color:var(--text)}
.today-item>span:last-child{min-width:0;font-size:.9rem;line-height:1.35}
.today-item strong{font-size:1.25rem;margin-right:3px}
.today-item small{display:block;color:var(--muted);font-size:.78rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ti-ico{flex:none;display:grid;place-items:center;width:40px;height:40px;border-radius:10px;background:var(--c-50,var(--primary-50));color:var(--c,var(--primary))}
.ti-blue{--c:#2563eb;--c-50:#eff6ff}.ti-green{--c:#16a34a;--c-50:#f0fdf4}.ti-violet{--c:#7c3aed;--c-50:#f5f3ff}.ti-amber{--c:#b45309;--c-50:#fffbeb}
.today-item.is-hot{border-color:var(--c);box-shadow:0 0 0 1px var(--c) inset}
html[data-theme=dark] .ti-ico{background:color-mix(in srgb,var(--c) 18%,transparent);color:color-mix(in srgb,var(--c) 60%,#fff)}
.theme-toggle{margin-left:auto}
.topbar .theme-toggle+.btn{margin-left:0}
.theme-toggle .ti-sun{display:none}
html[data-theme=dark] .theme-toggle .ti-sun{display:inline-flex}
html[data-theme=dark] .theme-toggle .ti-moon{display:none}
.theme-toggle span{display:inline-flex}
.bottom-nav{display:none}
@media (max-width:1100px){.today{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:900px){
  .bottom-nav{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:35;background:var(--surface);border-top:1px solid var(--border);padding:4px 4px calc(4px + env(safe-area-inset-bottom));box-shadow:0 -4px 16px rgba(15,23,42,.06)}
  .bottom-nav a,.bottom-nav button{flex:1;position:relative;display:flex;flex-direction:column;align-items:center;gap:2px;padding:6px 2px;min-height:52px;justify-content:center;border:0;background:none;font:inherit;font-size:.7rem;font-weight:600;color:var(--muted);border-radius:10px;cursor:pointer}
  .bottom-nav a.active{color:var(--primary)}
  .bottom-nav .bn-new .ico{background:var(--primary);color:#fff;border-radius:50%;padding:7px;width:38px;height:38px;margin-top:-16px;box-shadow:0 4px 12px rgba(37,99,235,.35)}
  .bottom-nav em{position:absolute;top:3px;left:calc(50% + 6px);min-width:17px;height:17px;padding:0 4px;border-radius:999px;background:var(--danger);color:#fff;font-style:normal;font-size:.65rem;font-weight:700;display:grid;place-items:center}
  body.admin .admin-main{padding-bottom:calc(64px + env(safe-area-inset-bottom))}
  .topbar .top-new{display:none}
  .ticket-tabs{top:57px}
}
@media (max-width:560px){.today{grid-template-columns:minmax(0,1fr);gap:8px}.today-item{padding:11px 14px}
  .ticket-tabs{gap:2px}.ticket-tabs button{flex:1 1 0;min-width:0;flex-direction:column;gap:2px;padding:7px 2px;font-size:.7rem;position:relative}
  .ticket-tabs .tt-count{position:absolute;top:2px;left:calc(50% + 7px);min-width:16px;height:16px;font-size:.62rem;padding:0 4px}}
@media print{.bottom-nav,.ticket-tabs,.today,.theme-toggle{display:none!important}[data-tab][hidden]{display:block!important}}

/* Dashboard ticket lists: one list at a time with switch buttons */
.dash-lists{display:flex;gap:6px;flex-wrap:wrap;padding:12px 16px 0}
.dash-lists a{display:inline-flex;align-items:center;gap:6px;padding:7px 12px;border-radius:999px;border:1px solid var(--border);background:var(--surface);color:var(--text-2);font-size:.86rem;font-weight:600;white-space:nowrap}
.dash-lists a:hover{border-color:var(--border-2);color:var(--text)}
.dash-lists a.active{background:var(--primary);border-color:var(--primary);color:#fff}
.dash-lists a.active .tt-count{background:rgba(255,255,255,.22);border-color:transparent;color:#fff}
#ticket-lists .dash-lists{padding-bottom:12px;border-bottom:1px solid var(--border);align-items:center}
.dash-lists a.dl-all{margin-left:auto;border:0;background:none;color:var(--primary);padding:7px 4px}
.dash-lists a.dl-all:hover{color:var(--primary-600)}
html[data-theme=dark] .content .dash-lists a.dl-all{color:#7fb0ff}
html[data-theme=dark] .content .dash-lists a:not(.active){color:var(--text-2)}
html[data-theme=dark] .content .dash-lists a.active{color:#fff}
@media (max-width:560px){.dash-lists{padding:10px 12px 0;gap:5px}.dash-lists a{padding:6px 10px;font-size:.8rem}}

/* Public header: all four links as buttons of the same height */
.pub-nav{gap:8px}
.pub-nav a.pub-btn,.pub-nav a.pub-book,.pub-nav a.pub-call{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:42px;padding:0 16px;border-radius:10px;font-weight:650;font-size:.93rem;line-height:1;white-space:nowrap;transition:background .15s,border-color .15s,color .15s,box-shadow .15s,transform .15s}
.pub-nav a.pub-btn{background:#fff;color:var(--primary-600);border:1.5px solid color-mix(in srgb,var(--primary) 35%,#fff);box-shadow:0 1px 2px rgba(15,23,42,.06)}
.pub-nav a.pub-btn .ico{color:var(--primary)}
.pub-nav a.pub-btn:hover{background:var(--primary-50);border-color:var(--primary);color:var(--primary-600)}
.pub-nav a.pub-btn.active{background:var(--primary-50);border-color:var(--primary);color:var(--primary-600);box-shadow:inset 0 -2px 0 var(--primary)}
.pub-nav a.pub-book{border:1.5px solid color-mix(in srgb,var(--accent) 80%,#000)}
.pub-nav a.pub-book.active{box-shadow:inset 0 -2px 0 color-mix(in srgb,var(--accent) 60%,#000)}
.pub-nav a.pub-call{margin-left:4px;border:1.5px solid var(--primary)}
.pub-nav a.pub-btn:hover,.pub-nav a.pub-book:hover,.pub-nav a.pub-call:hover{transform:translateY(-1px)}
@media (max-width:760px){
  .pub-nav{display:grid;grid-template-columns:1fr 1fr 1fr auto;gap:6px;width:100%}
  .pub-nav a.pub-btn,.pub-nav a.pub-book,.pub-nav a.pub-call{height:44px;padding:0 8px;font-size:.86rem;margin:0}
  .nav-long{display:none}
}
@media (max-width:760px) and (min-width:561px){.pub-nav a.pub-call{padding:0 14px}}
@media (max-width:560px){.pub-nav a.pub-call{width:48px;padding:0}}
@media (max-width:360px){.pub-nav a.pub-btn .ico,.pub-nav a.pub-book .ico{display:none}}

/* Appointments: existing-customer picker */
.cust-pick{position:relative}
.cust-pick[hidden]{display:none}
.cp-search{position:relative;display:flex;align-items:center}
.cp-search[hidden],.cp-chosen[hidden]{display:none}
.cp-search>.ico{position:absolute;left:12px;color:var(--muted);pointer-events:none}
.cp-search input{width:100%;padding-left:38px}
.cp-results{position:absolute;left:0;right:0;top:calc(100% + 4px);z-index:30;background:var(--surface);border:1px solid var(--border-2);border-radius:10px;box-shadow:var(--shadow-lg);max-height:320px;overflow:auto;padding:4px}
.cp-item{display:block;width:100%;text-align:left;border:0;background:none;padding:9px 11px;border-radius:8px;font:inherit;color:var(--text);cursor:pointer}
.cp-item small{display:block;color:var(--muted);font-size:.8rem;margin-top:1px}
.cp-item:hover,.cp-item.active{background:var(--primary-50)}
.cp-none{padding:10px 12px;color:var(--muted);font-size:.88rem}
.cp-chosen{display:flex;flex-wrap:wrap;align-items:center;gap:6px 10px;padding:9px 12px;border:1.5px solid var(--primary);background:var(--primary-50);border-radius:10px}
.cp-av{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:var(--primary);color:#fff;flex:none}
.cp-info{flex:1 1 150px;min-width:0;line-height:1.3}
.cp-info strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cp-info small{display:block;color:var(--muted);font-size:.8rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

.form-grid.ap-form{grid-template-columns:1fr 1fr}
@media (max-width:680px){.form-grid.ap-form{grid-template-columns:1fr}}

.cal-subs{display:flex;flex-wrap:wrap;gap:8px}

/* Appointments: editing */
#new-appt.is-editing{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-50)}
.ap-editing{padding:8px 12px;background:var(--primary-50);border-radius:8px}
.ap-row.is-edit td{background:var(--primary-50)}

.bk-slot.is-current span{opacity:.6;border-style:dashed}

/* Money lists: amounts never break across lines – the label wraps instead */
.kv.money{grid-template-columns:minmax(0,1fr) auto}
.kv.money dd{white-space:nowrap;word-break:normal;font-variant-numeric:tabular-nums}
.kv.money dt{overflow-wrap:anywhere}

.rich-bar{display:flex;align-items:center;gap:8px;margin:0 0 6px}
.rich-b{display:inline-grid;place-items:center;width:30px;height:28px;border:1px solid var(--border-2);border-radius:6px;background:var(--surface);color:var(--text);font:inherit;font-size:.95rem;cursor:pointer}
.rich-b:hover{background:var(--primary-50);border-color:var(--primary);color:var(--primary-600)}
.rich-hint{font-size:.76rem;color:var(--muted)}
.chat-text strong,.tl-note strong{font-weight:700}

.sms-box{border:1px solid var(--border);border-radius:10px;padding:10px 12px;background:var(--surface-2)}
.sms-box>summary{cursor:pointer;font-weight:650;display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.sms-box[open]>summary{margin-bottom:10px}
.sms-form textarea{width:100%}
.sms-foot{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:6px}
#sms-left.over{color:var(--danger);font-weight:700}
.check.sms-ok{display:flex;gap:8px;align-items:flex-start}

/* ==== Dark mode (generated) ==== */
html[data-theme=dark]{color-scheme:dark;--bg:#0b1220;--surface:#131c2e;--surface-2:#182338;--border:#253247;--border-2:#334155;--text:#e2e8f0;--text-2:#cbd5e1;--muted:#94a3b8;
  --primary-50:rgba(59,130,246,.14);--success-50:rgba(34,197,94,.12);--warn-50:rgba(245,158,11,.13);--danger-50:rgba(239,68,68,.13);--accent-50:rgba(245,158,11,.13);
  --shadow:0 1px 2px rgba(0,0,0,.3);--shadow-lg:0 10px 30px -10px rgba(0,0,0,.6)}
html[data-theme=dark] .content a:not(.btn):not(.today-item):not(.stat):not(.card){color:#7fb0ff}
html[data-theme=dark] .content a:not(.btn):not(.today-item):not(.stat):not(.card):hover{color:#a9c9ff}
html[data-theme=dark] .sigpad{color:#0f172a}
html[data-theme=dark] .today-item strong,html[data-theme=dark] .stat .v{color:var(--text)}
html[data-theme=dark] .badge{color:color-mix(in srgb,var(--c) 55%,#fff);background:color-mix(in srgb,var(--c) 16%,var(--surface));border-color:color-mix(in srgb,var(--c) 35%,var(--surface))}
html[data-theme=dark] input,html[data-theme=dark] select,html[data-theme=dark] textarea{background:var(--surface-2);color:var(--text);border-color:var(--border-2)}
html[data-theme=dark] input::placeholder,html[data-theme=dark] textarea::placeholder{color:#64748b}
html[data-theme=dark] .table th{background:var(--surface-2)}
html[data-theme=dark] .table tr:hover td{background:rgba(148,163,184,.06)}
html[data-theme=dark] img.avatar,html[data-theme=dark] .logo-badge{background:#fff}
html[data-theme=dark] .alert-success{border-color:#14532d;color:#86efac}
html[data-theme=dark] .alert-error{border-color:#7f1d1d;color:#fca5a5}
html[data-theme=dark] .alert-warn,html[data-theme=dark] .alert-warning{border-color:#78350f;color:#fcd34d}
html[data-theme=dark] .alert-info{border-color:#1e3a8a;color:#93c5fd}
html[data-theme=dark] .prio-low{background:var(--surface-2);color:var(--muted)}
html[data-theme=dark] .prio-normal{background:rgba(99,102,241,.16);color:#a5b4fc}
html[data-theme=dark] .prio-high{background:rgba(249,115,22,.13);color:#fdba74}
html[data-theme=dark] .prio-urgent{background:var(--danger-50);color:#fca5a5}
html[data-theme=dark] .tag{background:var(--surface-2)}
html[data-theme=dark] .tag-internal{background:var(--warn-50);color:#fcd34d}
html[data-theme=dark] .tag-public{background:var(--success-50);color:#86efac}
html[data-theme=dark] .svc:hover{border-color:#1e40af}
html[data-theme=dark] .success-icon{border:2px solid #14532d}
html[data-theme=dark] .approve-box{border:1px solid #78350f}
html[data-theme=dark] .timeline li.internal .tl-dot{color:#fcd34d;background:var(--warn-50)}
html[data-theme=dark] .timeline li.internal .tl-note{background:var(--warn-50);border-color:#78350f}
html[data-theme=dark] .topbar{background:rgba(15,23,42,.88)}
html[data-theme=dark] .si-blue{background:var(--primary-50)}
html[data-theme=dark] .si-green{background:var(--success-50);color:#4ade80}
html[data-theme=dark] .si-amber{background:var(--warn-50);color:#fbbf24}
html[data-theme=dark] .si-red{background:var(--danger-50);color:#f87171}
html[data-theme=dark] .si-violet{background:rgba(124,58,237,.16);color:#c4b5fd}
html[data-theme=dark] .si-teal{background:rgba(20,184,166,.13);color:#5eead4}
html[data-theme=dark] .bar-track{background:var(--surface-2)}
html[data-theme=dark] .fee-box{border:1px solid #1e3a8a}
html[data-theme=dark] .fee-box .fee-ico{background:var(--surface)}
html[data-theme=dark] .fee-agreed{border:1px solid #7f1d1d;color:#fca5a5}
html[data-theme=dark] .modal-card{background:var(--surface)}
html[data-theme=dark] .approve-costs{background:var(--surface);border:1px solid #78350f}
html[data-theme=dark] .pay-box.pay-required{border:1px solid #78350f}
html[data-theme=dark] .pay-warn{color:#fcd34d}
html[data-theme=dark] .card-paid{border-color:#14532d}
html[data-theme=dark] .cash-note{color:#86efac}
html[data-theme=dark] .paid-banner{color:#86efac}
html[data-theme=dark] .tag-unpaid{background:var(--warn-50);color:#fcd34d}
html[data-theme=dark] .btn-pay{color:#86efac;background:var(--success-50)}
html[data-theme=dark] .btn-pay:hover{background:var(--success-50);color:#86efac}
html[data-theme=dark] .pm-cash{color:#86efac}
html[data-theme=dark] .appt-note{border:1px solid #78350f}
html[data-theme=dark] .appt-note svg{color:#fbbf24}
html[data-theme=dark] .fm-brand small{color:var(--muted)}
html[data-theme=dark] .fm-list small{color:var(--muted)}
html[data-theme=dark] .fm .fm-directions{background:var(--surface);color:#93c5fd}
html[data-theme=dark] .fm .fm-directions:hover{background:var(--primary-50);color:#93c5fd}
html[data-theme=dark] .fm-bottom-in{color:var(--muted)}
html[data-theme=dark] .icon-btn.danger:hover{border-color:#7f1d1d}
html[data-theme=dark] .lightbox img{background:var(--surface)}
html[data-theme=dark] .square-box{border:1px solid #14532d;background:var(--success-50)}
html[data-theme=dark] .square-box .label{color:#86efac}
html[data-theme=dark] .stat .l2{color:#5eead4}
html[data-theme=dark] .report-kpis .kpi.hl{border-color:#1e3a8a;background:var(--primary-50)}
html[data-theme=dark] .review-card{border-color:#78350f}
html[data-theme=dark] .review-card .rc-btn{background:var(--surface);color:var(--text)}
html[data-theme=dark] .review-card .rc-btn:hover{background:var(--warn-50)}
html[data-theme=dark] .pickup-list .is-warn em{color:#fcd34d}
html[data-theme=dark] .card-late{border-color:#7f1d1d}
html[data-theme=dark] .eta-box{background:var(--primary-50);border:1px solid #1e3a8a;color:#93c5fd}
html[data-theme=dark] .faces button{background:var(--surface)}
html[data-theme=dark] .faces button:hover{background:var(--primary-50);color:#93c5fd}
html[data-theme=dark] .bk-tabs a{background:var(--surface)}
html[data-theme=dark] .bk-day{background:var(--surface)}
html[data-theme=dark] .bk-day:hover{border-color:#1e40af}
html[data-theme=dark] .bk-slot span{background:var(--surface)}
html[data-theme=dark] .bk-slot:hover span{border-color:#1e40af}
html[data-theme=dark] .bk-icon{background:var(--success-50);color:#4ade80}
html[data-theme=dark] .bk-icon.is-off{background:var(--surface-2);color:var(--muted)}
html[data-theme=dark] .pickup-book{background:var(--success-50);border:1px solid #14532d}
html[data-theme=dark] .pickup-book strong{color:#86efac}
html[data-theme=dark] .ap-dropoff{background:var(--primary-50);color:#93c5fd}
html[data-theme=dark] .ap-pickup{background:var(--success-50);color:#86efac}
html[data-theme=dark] .ap-block{background:var(--surface-2);color:var(--text-2)}
html[data-theme=dark] .next-step{background:var(--surface)}
html[data-theme=dark] .t-sub,html[data-theme=dark] .hint{color:#94a3b8}
html[data-theme=dark] .section-title .bk-when{color:#94a3b8}